Effective Date: May 15, 2026

Welcome to Rand Value Motors.
We are committed to protecting your personal information and handling it securely, transparently, and in accordance with applicable South African laws, including POPIA.

This Privacy Policy explains how we collect, use, store, and protect your information when using our website and services.
Adapted from the provided policy documents.

Information We Collect

We may collect:

  • Full name
  • Email address
  • Phone number
  • Physical address
  • ID number or company details when required
  • Vehicle enquiry, booking, finance, or trade-in information
  • IP address and browser/device information
  • Website usage and interaction data
  • Any information submitted through forms, WhatsApp, phone, or email

How We Collect Information

We collect information when you:

  • Complete website forms
  • Request a quote or vehicle information
  • Book a viewing or test drive
  • Apply for finance
  • Contact us by phone, WhatsApp, or email
  • Visit or interact with our website

Some technical data may also be collected automatically through cookies and spam protection tools.

How We Use Your Information

Your information may be used to:

  • Respond to enquiries
  • Process bookings or finance applications
  • Provide vehicle-related services
  • Send updates or confirmations
  • Improve website performance and customer experience
  • Maintain internal records and administration
  • Comply with legal obligations
  • Send marketing communications if you opt in

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve browsing experience and website functionality.

Cookies may help us:

  • Remember preferences
  • Improve website performance
  • Enhance website security
  • Analyze website traffic
  • Prevent spam and abuse

You may disable cookies in your browser settings, although some website features may not function correctly.

hCaptcha Protection

We use hCaptcha to protect our forms and website from spam and automated abuse.

hCaptcha may collect:

  • Device information
  • IP address
  • Browser information
  • User interaction and behavioral data

Use of hCaptcha is subject to their policies:

Sharing of Information

We may share information with:

  • Finance institutions for finance applications
  • Trusted hosting or IT service providers
  • Legal or regulatory authorities when required
  • Insurance or warranty partners where applicable

We do not sell or rent your personal information to third parties.

Data Security & Retention

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or loss.

Personal information is stored only for as long as necessary for legal, operational, or business purposes. Information no longer required may be securely deleted or anonymized.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion where applicable
  • Withdraw consent
  • Object to certain processing activities
  • Opt out of marketing communications at any time

Third-Party Services

We may use trusted third-party services for:

  • Website hosting
  • Security and spam prevention
  • Analytics and performance monitoring
  • Communication services

These providers may only access information necessary to perform their services.

Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Changes To This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with the updated effective date.

Contact Us

For privacy-related questions or requests, please contact us:

Terms

The terms “Customer,” “User,” and “Visitor” refer to any individual accessing or using this website.

The terms “we,” “us,” “our,” and “Rand Value Motors” refer to Rand Value Motors and its representatives.